Privacy Policy
Introduction
Welcome to SketchVideo AI, an AI-powered service that transforms sketches, storyboards, and concept drawings into short videos. At SketchVideo AI, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.
By using SketchVideo AI, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our service.
Information Collection and Use
We collect the following types of data to provide you with a better experience while using SketchVideo AI:
1. Account Information
- What We Collect: Your name, email address, and any other information you provide when creating an account.
- Purpose: To manage your account, provide customer support, and communicate service updates.
2. Uploaded Content
- What We Collect: Sketches, drawings, storyboards, and any visual content you upload to our service, along with optional text prompts or instructions you provide.
- Purpose: To process your content and generate AI video outputs based on your inputs.
- Retention: Your uploaded content is used for processing and may be temporarily stored for service optimization and quality improvement.
3. Generated Content
- What We Collect: Videos and other outputs generated by our AI based on your inputs.
- Purpose: To deliver the requested service to you and allow you to access, download, or manage your generated content.
4. Usage Details
- What We Collect: Information about how you use SketchVideo AI, including features accessed, motion presets selected, generation frequency, and interaction patterns.
- Purpose: To analyze user engagement, improve our AI models, and enhance service quality.
5. Device Information
- What We Collect: Data regarding the devices you use to access SketchVideo AI, such as device type, operating system, browser type, and IP address.
- Purpose: To optimize our services for different devices, ensure compatibility, and maintain security.
6. Cookies and Tracking Technologies
- What We Collect: Small data files and similar technologies placed on your device that help us track user preferences and session information.
- Purpose: To enhance functionality, personalize your experience, and analyze service performance.
7. Payment and Billing Information
- What We Collect: Payment method information, billing address, and transaction details required for processing payments.
- Purpose: To facilitate billing and payment processing for subscription or usage-based services.
- Security: Payment information is processed through secure third-party payment processors, and we do not store complete credit card details.
How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To process your uploaded sketches and generate AI videos according to your specifications.
- Service Improvement: To analyze usage patterns and improve the quality, accuracy, and performance of our AI models.
- Account Management: To create and manage your account, including authentication and access control.
- Communication: To send you service updates, security alerts, and support-related communications.
- Customer Support: To respond to your inquiries, provide technical assistance, and resolve issues.
- Analytics: To understand how users interact with our service and make data-driven improvements.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Data Storage and Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it:
- Encryption: Data is transmitted and stored using industry-standard encryption protocols.
- Access Controls: Access to personal data is restricted to authorized personnel who require it for legitimate business purposes.
- Secure Facilities: Our servers are hosted in secure data centers with physical and electronic security measures.
- Regular Audits: We conduct regular security assessments to identify and address potential vulnerabilities.
However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:
- Account Information: Retained while your account is active and for a reasonable period after account closure.
- Uploaded Content: Retained for processing and may be stored for service optimization. You may delete your uploaded content at any time through your account settings.
- Generated Videos: Stored according to your subscription plan and retention settings.
- Usage Data: Typically retained for up to 24 months for analytics purposes.
Information Sharing and Disclosure
We respect your privacy and do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
1. Service Providers
- We may share data with trusted third-party service providers who assist us in operating our service, such as cloud hosting providers, payment processors, and analytics services.
- These providers are bound by confidentiality obligations and may only use your data to provide services to us.
2. Legal Requirements
- To comply with legal obligations, court orders, or lawful requests from public authorities.
- To protect our rights, property, or safety, or that of our users or others.
3. Business Transfers
- In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred.
4. With Your Consent
- We may share your information with your explicit consent for any other purpose.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal and operational requirements.
- Portability: Request a copy of your data in a structured, machine-readable format.
- Objection: Object to the processing of your personal information.
- Restriction: Request that we limit how we use your information.
- Withdraw Consent: Withdraw consent for data processing where consent is the legal basis.
To exercise these rights, please contact us at support@sketchtovideoai.com.
Children's Privacy
SketchVideo AI is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the new policy on this page
- Updating the "effective date" at the top of this policy
- Sending you an email notification for significant changes
You are advised to review this Privacy Policy periodically. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Service: SketchVideo AI Email: support@sketchtovideoai.com
We will respond to your inquiries within a reasonable timeframe, typically within 30 days.
Effective Date: April 11, 2026
By using SketchVideo AI, you consent to our Privacy Policy and agree to its terms. Thank you for trusting us with your information!